12.4.210    COMPLAINT RESOLUTION SYSTEM

(1) If a cooperator or a public hunter has an issue and the issue has not been resolved by regional department staff, the cooperator or hunter may submit a formal complaint to the regional supervisor.  Formal complaints must be in writing, signed by the complainant, and should describe the events that transpired, the BMA involved, the name(s) and contact information of those involved, and, if relevant, any vehicle description.

(2) The regional supervisor will review the complaint and initiate the appropriate level of investigation. At the conclusion of the investigation, the regional supervisor will provide written notification to the complainant and the director. The notice will include the results of the investigation and any action(s) taken as a result of the investigation.

(3) A complainant may appeal the action taken by a regional supervisor to the director. The director will review the complaint and investigation and issue a written decision.

History: 87-1-301, 87-1-303, MCA; IMP, 87-1-265, 87-1-301, 87-1-303, MCA; NEW, 1994 MAR p. 1691, Eff. 6/24/94; AMD, 2024 MAR p. 464, Eff. 3/9/24.