(1) A
group health plan, and each health insurance issuer offering group health
insurance coverage under a group health plan, is required to issue certificates
of creditable coverage in accordance with 33-22-142, MCA, and this
rule. A health insurance issuer offering health insurance coverage in the
individual market is required to issue certificates of creditable coverage in
accordance with this rule, notwithstanding references in this rule to
"group health plan" and "plan".
(2) Certificates required under 33-22-142(1) (a) and (b) , MCA, must be
mailed or hand-delivered to the individual within a reasonable time.
Certificates provided under 33-22-142(1) (c) , MCA, must be mailed or
hand-delivered within 7 days of the receipt of the request by the plan or
the health insurance issuer or a designee of either.
(3) No automatic written certificate of
creditable coverage is required to be provided to an individual if:
(a) An individual is entitled to receive a
certificate;
(b) The individual requests that the
certificate be sent to another plan or issuer instead of to the individual; and
(c) The plan or issuer that would otherwise
receive the certificate agrees to accept the information through means other
than a written certificate (for example, by telephone or electronic mail) .
(4) The certification must contain:
(a) The date the certificate is issued;
(b) The name of the group health plan that
provided the coverage described in the certificate;
(c) The name of the participant or
dependent with respect to whom the certificate applies, and any other
information necessary for the plan providing the coverage specified in the
certificate to identify the individual, such as the individual's identification
number under the plan and the name of the participant if the certificate is
for, or includes, a dependent;
(d) The name, address, and telephone number
of the plan administrator or issuer required to provide the certificate, and
the telephone number to call for further information regarding the certificate;
and
(e) Either:
(i) A statement that an individual has at
least 18 months (for this purpose, 546 days is deemed to be 18 months) of
creditable coverage, disregarding days of creditable coverage before a
significant break in coverage; or
(ii) The date any waiting period (and
affiliation period, if applicable) began and the date creditable coverage
began;
(iii) The date creditable coverage ended,
unless the certificate indicates that creditable coverage is continuing as of
the date of the certificate; and
(iv) Information required under 33-22-142,
MCA.
(5) If an individual requests a certificate
under 33-22-142(1) (c) , MCA, a certificate must be provided for each
period of continuous coverage ending within the 24-month period ending on
the date of the request, or continuing on the date of the request. A separate
certificate may be provided for each such period of continuous coverage.
(6) A certificate may provide information
with respect to both a participant and the participant's dependents if the
information is identical for each individual or, if the information is not
identical, certificates may be provided on one form if the form provides all
the required information for each individual and separately states the
information that is not identical.
(7) The certificate must be provided to
each covered individual or to an entity requesting the certificate on behalf of
an individual. The certificate may be provided by first-class
mail. If the certificate or certificates are
provided to the
participant
and the participant's spouse at the participant's
last
known address, then the requirement is satisfied with
respect
to all individuals residing at that address. If a
dependent's
last known address is different than the
participant's
last known address, a separate certificate must be provided to the dependent at
the dependent's last known address. If separate certificates are being provided
by mail to individuals who reside at the same address, separate mailings of
each certificate are not required.
(8) A plan or issuer must establish a procedure
for individuals to request and receive certificates under 33-22-
142(1) (c) ,
MCA.
(9) If an automatic certificate is required to
be provided, and the individual entitled to receive the certificate designates
another individual or entity to receive the certificate, the plan or issuer
responsible for providing the certificate is permitted to provide the certificate
to the designated party. If a certificate is required to be provided upon
request and the individual entitled to receive the certificate designates
another individual or entity to receive the certificate, the plan or issuer
responsible for providing the certificate is required to provide the
certificate to the designated party.
(10) A plan or issuer is required to use
reasonable efforts to determine any information needed for a certificate
relating to the dependent coverage. In any case in which an automatic
certificate is required to be furnished, no individual certificate is required
to be furnished until the plan or issuer knows, or making reasonable efforts
should know, of the dependent's cessation of coverage under the plan.
(11) Issuers of group and individual health
insurance are required to provide certificates of any creditable coverage they
provide in the group or individual health insurance market, even if the
coverage is provided in connection with an entity or program that is not itself
required to provide a certificate because it is not subject to the group market
provisions of the Health Insurance Portability and Accessability Act, PL 104-191
and Title 33, chapter 22, MCA. However, a certificate is not required to be
provided with respect to short-term limited duration insurance that is
not provided in connection with a group health plan.
(12) If the accuracy of a certificate is
contested or a certificate is unavailable when needed by an individual, the
individual has the right to demonstrate creditable coverage (and waiting or
affiliation periods) through the presentation of documents or other means. For
example, the individual may make such a demonstration when:
(a) An entity has failed to provide a
certificate within a reasonable or required time period;
(b) The individual has creditable coverage but
an entity may not be required to provide a certificate of the coverage;
(c) The coverage is for a period before July 1, 1996;
(d) The individual has an urgent medical
condition that necessitates a determination before the individual can deliver a
certificate to the plan; or
(e) The individual lost a certificate that the
individual had previously received and is unable to obtain another certificate.
(13) In case of an individual attempting to
demonstrate creditable coverage under (12) , a plan or issuer is required to
take into account all information that it obtains or that is presented on
behalf of an individual to make a determination, based on the relevant facts
and circumstances, whether an individual has creditable coverage and is
entitled to offset all or a portion of any preexisting condition exclusion
period. A plan or issuer shall treat the individual as having furnished a
certificate if the individual attests to the period of creditable coverage, the
individual also presents relevant corroborating evidence of some creditable
coverage during the period, and the individual cooperates with the plan's or
issuer's efforts to verify the individual's coverage. For this purpose, cooperation
includes providing, upon the plan's or issuer's request, a written
authorization for the plan or issuer to request a certificate on behalf of the
individual, and cooperating in efforts to determine the validity of the
corroborating evidence and the dates of creditable coverage. while a plan or
issuer may refuse to credit coverage where the individual fails to cooperate
with the plan's or issuer's efforts to verify coverage, the plan or issuer may
not consider an individual's inability to obtain a certificate to be evidence
of the absence of creditable coverage.
(14) In the absence of a certificate, documents
which may establish creditable coverage under (12) , including categories of
creditable coverage and waiting or affiliation periods, include explanations of
benefit claims (EOB) or other correspondence from a plan or issuer indicating
coverage, pay stubs showing a payroll deduction for health coverage, a health
insurance identification card, a certificate of coverage under a group health
policy, records from medical care providers indicating health coverage, third
party statements verifying periods of coverage, and any other relevant
documents that evidence periods of health coverage. The information may also be
established through means other than documentation, such as by a telephone call
from the plan or provider to a third party verifying creditable coverage.
(15) If, in the course of providing evidence,
including a certificate, of creditable coverage, an individual is required to
demonstrate dependent status, the group health plan or issuer must treat the
individual as having furnished a certificate
showing
the dependent status if the individual attests to such dependency and the
period of such status and the individual cooperates with the plan's or issuer's
efforts to verify the dependent status.
(16) In
the event that a group health plan or health insurance issuer offering group
health insurance coverage receives a certification of creditable coverage,
information regarding categories of coverage, or through the alternative method
set forth in (12) , the entity must, within a reasonable time period following
receipt of the information, make a determination regarding the individual's
period of creditable coverage and notify the individual in writing of the
determination. Whether a determination and notification regarding an
individual's creditable coverage is made within a reasonable time period is
determined based on the relevant facts and circumstances. Relevant facts and
circumstances include whether a plan's application of a preexisting condition
exclusion would prevent an individual from having access to urgent medical
services.
(17) A
plan or issuer seeking to impose a preexisting condition exclusion is required
to disclose to the individual, in writing, its determination of any preexisting
condition exclusion period that applies to the individual, and the basis for
such determination, including the source and substance of any information on
which the plan or issuer relied. In addition, the plan or issuer is required to
provide the individual with a written explanation of any appeal procedures
established by the plan or issuer, and with a reasonable opportunity to submit
additional evidence of creditable coverage. However, nothing in this rule
prevents a plan or issuer from modifying an initial determination of creditable
coverage if it determines that the individual did not have the claimed
creditable coverage, provided that:
(a) A
notice of the reconsideration is provided to the individual; and
(b) Until the final determination is made, the plan or issuer, for purposes of
approving access to medical services (such as a pre-surgery
authorization) , acts in a manner consistent with the initial determination.
(18) If
an individual's coverage under an issuer's policy ceases before the
individual's coverage under the plan ceases, the issuer is required to provide
sufficient information to the plan, or to another party designated by the plan,
to enable a certificate to be provided by the plan (or other party) , after
cessation of the individual's coverage under the plan, that reflects the period
of coverage under the policy. The provision of that information to the plan
will satisfy the issuer's obligation to provide certification under 33-22-142(1) (a) and (b) , MCA. In addition, an issuer providing that information is required to
cooperate with the plan in responding to any request
relating
to the alternative method of counting creditable coverage, and to any request
made by an individual pursuant to 33-22-142(1) (c) , MCA.
(19) This section of this rule applies to establishing creditable coverage for
dependents only through June 30, 1998. A group health plan or health insurance
issuer that cannot provide the names of dependents, or related coverage
information, for purposes of providing a certificate of coverage for a
dependent may satisfy the requirements to do so by providing the name of the
participant covered by the group health plan or health insurance issuer and
specifying that the type of coverage described in the certificate is for
dependent coverage, such as family coverage or employee-plus-spouse
coverage. For purposes of certificates provided on the request of, or on behalf
of, an individual under 33-22-142(1) (c) , MCA, a plan or issuer must
make reasonable efforts to obtain and provide the names of any dependent
covered by the certificate where such information is requested to be provided.
If it does not include the name of any dependent of an individual covered by
the certificate, the individual may, if necessary, use the procedures described
in (12) for submitting documentation to establish that the creditable coverage
in the certificate applies to the dependent.