(1) A party receiving an adverse decision may request a contested case hearing within 15 days from the date the decision or redetermination is sent.
(2) Hearing requests must include the names and contact information for the requesting and opposing parties.
(3) For timely, complete requests, the department will first conduct mediation as provided by ARM 24.16.4025. If mediation does not fully resolve the dispute, any unresolved issues will be resolved through contested case proceedings in accordance with Title 2, chapter 4, part 6, MCA.