(1) All license sales are final.

(2) No refund will be issued for any licenses or permits sold by the department, or associated fees, except as provided in this rule.

(3) The department will issue refunds as follows:

(a) a surviving heir of a license or permit holder may receive a full refund of the license or permit fees if the license or permit holder dies and has not used the license or permit;

(b) a license or permit holder may receive a 90% refund if a spouse, domestic partner, parent, step-parent, child, or step-child dies and the license or permit holder has not used the license or permit;

(c) a license or permit holder may receive a 90% refund in the event that a medical occurrence prevents the license or permit holder from using the license or permit;

(d) if an applicant is issued an incorrect license or permit through the fault of the department or a license agent, the license fees will be refunded, and the applicant may purchase the correct license or permit;

(e) B-10 and B-11 license holders may receive a license refund according to the following schedule, provided the license holder certifies that the license was not used:

(i) 80% refund if postmarked on or before August 1 of the license year;

(ii) 50% refund if postmarked after August 1 of the license year, but on or before the first day of the season for which the license is applicable.

(4) The director, or designee, may authorize exceptions to this rule due to extenuating circumstances including but not limited to the following:

(a) declaration of war or police action;

(b) catastrophic or major natural disaster or man-made event that necessitates the assistance from state or federal emergency management agency.

(5) Requests for refunds must be postmarked by December 1.

(6) Any request for a refund must be accompanied by supporting documentation as requested by the department.

(7) Refunds will not be issued for any licenses or permits sold on behalf of other entities.