(1) Each insurer shall:
(a) maintain a system of supervision and control
to insure compliance with the requirements of this subchapter that shall
include at least the following:
(i) inform its producers of the requirements of
this subchapter and incorporate the requirements of the subchapter into all
relevant producer training manuals prepared by the insurer;
(ii) provide to each producer a written statement
of the company's position with respect to the acceptability of replacements
providing guidance to its producer as to the appropriateness of these
transactions;
(iii) a system to review the appropriateness of
each replacement transaction that the producer does not indicate is in accord
with (1) (a) (ii) ;
(iv) procedures to confirm that the requirements
of this subchapter have been met; and
(v) procedures to detect transactions that are
replacements of existing policies or contracts by the existing insurer, but
that have not been reported as such by the applicant or producer. Compliance with this rule may include, but
shall not be limited to, systematic customer surveys, interviews, confirmation
letters, or programs of internal monitoring.
(b) have the capacity to monitor each producer's
life insurance policy and annuity contract replacements for that insurer, and
shall produce, upon request, and make such records available to the insurance
department. The capacity to monitor
shall include the ability to produce records for each producer's:
(i) life replacements, including financed
purchases, as a percentage of the producer's total annual sales for life
insurance;
(ii) number of lapses of policies by the producer
as a percentage of the producer's total annual sales of life insurance;
(iii) annuity contract replacements as a
percentage of the producer's total annual annuity contract sales;
(iv) number of transactions that are unreported
replacements of existing policies or contracts by the existing insurer detected
by the company's monitoring system as required by (1) (a) (v) of this rule; and
(v) replacements, indexed by replacing producer
and existing insurer.
(c) require with or as a part of each
application for life insurance or an annuity a signed statement by both the
applicant and the producer as to whether the applicant has existing policies or
contracts;
(d) require
with each application for life insurance or an annuity that indicates an existing
policy or contract a completed notice regarding replacements as contained in
Appendix A;
(e) when
the applicant has existing policies or contracts, each insurer shall be able to
produce copies of any sales material as required by ARM 6.6.305(5) , the basic
illustration and any supplemental illustrations related to the specific policy
or contract that is purchased, and the producer's and applicant's signed statements
with respect to financing and replacement for at least five years after the
termination or expiration of the proposed policy or contract;
(f) ascertain
that the sales material and illustrations used in the replacement meet the
requirements of this subchapter and are complete and accurate for the proposed
policy or contract;
(g) if an application does not meet the requirements of ARM 6.6.305(5) ,
notify the producer and applicant and fulfill the outstanding requirements; and
(h) maintain records in paper, photographic, microprocess, magnetic,
mechanical or electronic media or by any process that accurately reproduces the
actual document.