(1) A graduating student at the proficient speaking and listening level demonstrates solid academic performance. He/she:

(a) displays understanding of speaking and listening as important processes that create meaning and influence thought and decision-making;

(b) makes reasonable distinctions and chooses among appropriate types of speaking and listening used by self and others for a variety of audiences, purposes, and situations;

(c) applies a range of speaking skills and strategies, creating an organized and completely developed message using appropriate verbal and nonverbal language;

(d) applies a range of listening skills and strategies (e.g., monitoring understanding, recognizing and analyzing logical and emotional appeals, making personal associations with the message) ;

(e) often interprets appreciative listening experiences by analyzing and evaluating characteristics of the presentation;

(f) almost always identifies, analyzes, and evaluates the impact of presentations on self and others, using feedback to adjust speaking and listening behaviors; and

(g) consistently demonstrates sensitivity to the legal and ethical issues associated with communication.