(1) All local exchange carriers who offer
preferred carrier freezes must, at a minimum, offer subscribers the following
procedures for lifting a preferred carrier freeze:
(a) A local exchange carrier administering a
preferred carrier freeze must accept a subscriber's written and signed
authorization stating her or his intent to lift a preferred carrier freeze; and
(b) A local exchange carrier administering a preferred
carrier freeze must accept a subscriber's oral authorization stating her or his
intent to lift a preferred carrier freeze and must offer a mechanism that
allows a submitting carrier to conduct a three-way conference call with
the carrier administering the freeze and the subscriber in order to lift a
freeze. When engaged in oral authorization to lift a preferred carrier freeze,
the carrier administering the freeze shall confirm appropriate verification
data (e.g., the subscriber's date of birth or social security number) and the
subscriber's intent to lift the particular freeze.